Shipping policy

Shipping & Delivery Policy

Brand: Inamani

Products: All Inamani products

Company: KMSV Aanandam Food Products

Last Updated: 17-08-2026

At KMSV Aanandam Food Products, operating under the brand Inamani, we take care to process, pack, and ship your food products securely.

1. Shipping Locations

We currently deliver to serviceable pincodes across India.
We do not offer international shipping at this time.

2. Payment Terms

We accept 100% prepaid online payments only (UPI, Debit/Credit Cards, Net Banking, Wallets) at checkout.
We do not offer Cash on Delivery (COD). Orders are processed only upon successful payment confirmation.

3. Order Processing

Orders are generally processed and prepared for dispatch within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During high volume periods or unforeseen logistical constraints, processing may take slightly longer.

4. Delivery Timelines

Standard delivery generally takes 5–7 business days after dispatch, depending on the destination pincode and courier service.
Delivery timelines are estimates provided by courier partners and are not guaranteed delivery dates.

5. Shipping Charges

Applicable shipping charges will be clearly displayed and calculated at checkout before payment completion.
Promotional shipping offers, if any, will apply according to the terms active at checkout.

6. Order Tracking

Tracking information will be provided via email or SMS once your order has been dispatched from our facility.
Please allow up to 24 hours for tracking links to activate on the courier's system.

7. Delivery Delays

Delivery estimates may be impacted by factors beyond our reasonable control, including extreme weather, public holidays, regional transport disruptions, government restrictions, or incorrect delivery details. If your shipment is delayed, contact us at inamani@zohomail.in with your order number so we can assist.

8. Damaged or Tampered Packages

Please inspect your package upon arrival. If your shipment is damaged, tampered with, leaking, or missing items:

Contact us at inamani@zohomail.in within 48 hours of delivery.
Provide your order number and clear photos/videos of the package, shipping label, and affected items.
Verified issues will be handled according to our Refund, Return & Cancellation Policy.

9. Lost or Undelivered Packages

If your tracking status shows no updates or exceeds the estimated timeline significantly, contact us at inamani@zohomail.in with your order number. We will initiate an investigation with the courier partner and determine the appropriate resolution based on the outcome.

10. Incorrect Delivery Address

Customers are responsible for providing an accurate shipping address and phone number during checkout.
If a package is returned to us due to an incomplete or incorrect address provided by the customer, re-shipping charges will apply to send the order again.
Address changes cannot be guaranteed once an order has been dispatched.

11. Official Contact Information

KMSV Aanandam Food Products